Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:--Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).-Jerry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity. Be the first to find out about travel updates, special offers and giveaways. Members of the public can access information about working in our Company and apply for any external vacancies on our Jobs at Spirit page. A treating doctor or authorised medical practitioner is required to complete a Medical Alert form. Pensioner fares are subject to availability and can only be booked if available. The Spirit of Tasmania wharf crew will direct you when loading and advise where to park on board. Which ages do child fares and infant fares apply for? Or for timetables and other information before your sailing, please contact TassieLink Coaches. At most times, bookings are open for the next 11 months only. What is the maximum number of vehicles I can have on my booking? Key points: Marcus Lehmann said he was not notified that his dog had been struggling Yes, once your amendments have been confirmed, an updated itinerary/e-ticket will be sent to your specified email address. Students must apply for their own low income card which is equivalent to a Healthcare Card. Miss Alexander said she hadn't been able to stop crying since Ester went missing and had been unable to sleep. Measuring height: Vehicle height must include roof racks and any additional items stored on the roof of the vehicle (kayaks, baggage, bicycles etc.). Credit card refunds will be processed at the time of the request. January 27, 2021 7.12pm. If you are travelling without a vehicle you are restricted to placing two items only on the baggage trolley. Your model of vehicle is up to {{getEditableVehicleOptions().vehicle.heightInMetres | number: 2}}m high. Read our Privacy Policy. Vehicle sizes are subject to confirmation on check in and if the wrong details have been provided you may be charged an extra fee. Visit the Biosecurity website or call. In addition to the signed declaration, passengers will need to carry documentary evidence showing that their dog has been treated for hydatid tapeworm within 14 days prior to entering Tasmania. Our staff follow the highest level of hygiene protocols and cleaning procedures. A 'caravan' is a unit which is designed and constructed primarily to provide sleeping accommodation. The petition appears to have been authored by a woman named Diane Caney without the knowledge of Ms Alexander, but the pet owner has since added her name to the list of signatories. The length includes the caravan and attachments such as a drawbar, bike racks, gas cylinders etc. Passengers can also access the external decks and lounge areas throughout the voyage. Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:--Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).-Jerry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity. Note: please bring your own extension leads. Your cancellation has been successful. *Biosecurity restrictions may apply to ferrets entering Tasmania. I have a mobility aid attached to my vehicle. This also includes if the scooter or gopher is being transported on a mini trailer. Please ensure the total length is measured correctly to ensure you are charged the correct price. Yes, food and beverages are available for purchase. Holly Alexander's dog Ester went missing on the Spirit of Tasmania on Monday night, January 25 and 26, 2021. Watch more on the search in the video above Bedding is not provided, but you can supply your own bedding. Pet owner's desperate search after dog goes missing during Spirit of Tasmania voyage. Click here for full details about Spirit of Tasmania's amendment and cancellation fees. What to do if you find a stray animal. Email: hobart@dhot.com.au. When a passenger with mobility impairment is travelling with us and is attaching their wheelchair, scooter or gopher to the rear of their vehicle, we will not charge for the additional length. When making your booking, you need to book the motorhome or campervan as a vehicle and at the vehicle step, select the motorhome/campervan option.A 'Caravan' is a unit which is designed and constructed primarily to provide sleeping accommodation. WEIGHING IN: TT-Line chief executive Bernard Dwyer has released his first public comments following reports of the death of a dog aboard the Spirit of Tasmania. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. If you are unsure, please report to the pursers at Reception on Deck 7. No, you cannot book this as a return booking. Yes, in line with the COVID-19 Mandatory Vaccination (Workers) Directions that were announced in Victoria on Thursday 7 October, all Spirit of Tasmania employees who are authorised workers (which includes all our crew on board, shore-based staff and contractors attending Station Pier in Victoria), are fully vaccinated. You are cancelling the following sailing(s): {{ sailing.getOriginName() }} to {{ sailing.getDestinationName() }} departing {{ Utils.dateFormat(sailing.getDate(), 'dddd D MMMM, YYYY') }}, {{IbpCms.paymentTravelInsuranceFlavourText}}, {{IbpCms.paymentNoTravelInsuranceWithGiftVouchers}}. Can I book a different person each way on a return booking? Yes, travel insurance is highly recommend when purchasing a fare that has non-refundable cancellation fee. Cheques will be sent via regular post within 14 standard business days of the refund request. While Ester remains missing, a petition directed at TT-Line CEO Bernard Dwyer has reached nearly 4000 signatures in a couple of days. Book the same accommodation on your return? I'd do it again in a heartbeat! Also. Exceptional Circumstances Card holders are not entitled to the pensioner fare. A Medical Attendant is on board for every sailing and all passengers and staff are all encouraged to maintain a safe distance at all times. Ms Alexander said Ester was her "best friend". Gift voucher refunds will be processed at the time of the request. You will be issued with a receipt, which must be handed in on arrival when collecting the gas bottle. Cheques will be made out and addressed to the payee, based on the details provided at the time of the refund. "Not knowing if she's dead or alive is killing me. It appears your address is invalid. If you wish to amend or cancel your booking, please amend your booking online or contact your travel agent or please call our Customer Contact Centre: Yes, all onboard facilities are open including the TMK (Tasmanian Market Kitchen), The Pantry, bars, cinemas, Gaming Station, Tourism Hub, Game Zone and the Kids Play area. To add a bike rack or roof rack to your vehicle, go to Manage my booking, select the 'Add, change or remove vehicle' option and edit your vehicle. The only thing you need to bring is linen for the cot. My dogs are fine in the car, they just sleep comfortably, without any stress, knowing that we will come back.I have also learned (on my return) that dogs can get sea sick like humans, but there are tablets you can give them.So imagine their distress at being in a horrible cage, with dogs barking all around them, and being sea sick! Yes, if you need to use medical equipment such as a continuous positive airway pressure (CPAP) e.g. Refund Policy, and the full terms and conditions of each fare linked below. To add travel insurance to your existing booking, please login to 'Manage my booking'. Latest news and updates on the new ships. Yes, however if you do intend to travel with firearms or ammunition, it is paramount you complete the passenger declaration form which can be downloaded from the our Conditions of Carriage. Now it's time to add your cabin to the package. Sign up for our newsletter to stay up to date. You are able to get married on board but you will need to organise your own celebrant. Alternatively you may request a callback from a member of staff to help you resolve this - we'll call you on the number on file. How do I apply for a job at Spirit of Tasmania? Gas bottles are permitted on board. If the names of the passengers differ in each direction, please make two bookings. Oops, looks like you haven't told us where you're going. Spirit of Tasmania crew perform regular checks on pets during the crossing. Card Payment Fees apply. Medical clearance is required for women who are between 36 and 38 weeks pregnant at the time of travel (note: women who are 38 weeks pregnant or more are not permitted to travel.). Lachlan Bennett Journalist Remember to include the length of both the vehicle and towed unit together. Is it difficult to board the vehicle deck? Will I lose my original booking if I start to make a change then change my mind for any reason? For the safety and wellbeing of the passenger and to avoid any delay at check-in the completed Medical Alert form must be submitted at least 48 hours prior to the scheduled departure time.A medical alert form is only valid for the approved travel date. {{getSelectedSailingProductName(legOfJourney)}} Terms & Conditions, Move {{Utils.convertNameCase(passenger.passengerDetails.firstName)}}, Conditions of Carriage, Tasmanian Biosecurity Conditions, Privacy Policy, Specific needs and assistance requirement form. Visit theBiosecurity Tasmania website or call: Ring before you bring:Plants/Fruits to Tasmania - (03) 6165 3777Dogs to Tasmania - Toll Free 1800 684 215Wildlife to Tasmania - for permits (03) 6165 4305Aquarium and Pet Fish - (03) 6165 3777Livestock - BiosecurityVet (03) 6165 3777. Looks like you signed up previously. Who is NOT entitled to book a pensioner fare? Measuring length: This should be the full length of the vehicle including towed items (caravan, camper trailer or trailer) and attachments (drawbar, bike racks, gas cylinders etc. They will have your equipment checked by the ships electrician. No Spirit of Tasmania no longer operates sailings from Station Pier, Port Melbourne. Is there locker storage available at the terminals? The length includes the caravan and attachments such as a drawbar, bike racks, gas cylinders etc. A desperate search is on for a dog missing after a voyage on the Spirit of Tasmania ferry. How does booking a motorhome/campervan differ to booking a caravan? Visit coronavirus.vic.gov.aufor details. In the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed to travel.You can read further information about Carriage of Dangerous Goods here. The total height of your vehicle including towed items (caravan or camper trailer), roof racks and any additional items stored on the roof of the vehicle (kayaks, baggage, bicycles etc.) If you are travelling with medical oxygen cylinders, please visit the Specific Needs and Assistance page for more information. Do I need to provide tie-downs for my motorbike? We recommend that you book an Inside Cabin rather than a Porthole Cabin, as the cots are better fitted to the size of an Inside Cabin. Also the pizzas in the bar are very nice . Note: please bring your own extension leads. Your policy number is {{getInsurancePolicyNumber()}}. If you wish to amend your booking within 3 hours of the existing or the new departure time, please call us on 1800 884 305. We accept credit and debit card payments including all tap and go methods such as Apple Pay. For safety reasons, passengers are not allowed on the vehicle deck during the voyage. Four-year-old Shayla Phillips has been found "safe and well" in southern Tasmania more than two days after . Oops, please fill in your departure date. Shared Cabins are no longer available as an accommodation option. You can add a kennel at the time of your booking. You can read further information about Pensioner Eligibility here. No, there is no requirement to register your travel or apply for a permit. A post on the Spirit of Tasmania Facebook page on Wednesday afternoon said Ester was not found after a thorough search of the vessel, suggesting the dog may have left the ship inside another passenger's vehicle or trailer. As a thank you to our Loyalty Club Members, you will earn a $100 travel voucher for every 10 completed trips. "They would only let me look for an hour and I waited in the bar as they kept looking.". When you present your ticket at the point of check in, you will receive a boarding pass with your cabin number and key card(s). The "air" supplied to the animals is provided by the ferry when it moves.Each cage has a piece of paper lining the metal floor and a metal box for water. The cabin was comfortable (family of 4). There were sufficient options to entertain you on board. When is Spirit of Tasmania relocating to Geelong? No, the Spirit of Tasmania service from Sydney to Devonport (Tasmania) ceased operation in 2006. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Meg Powell has been a journalist for the Advocate Newspaper in North-West Tasmania since 2019. Fresh fruit and vegetables, fish, plant products, soil and a list of other items cannot be brought into Tasmania. Yes, all drivers board in their vehicle with their passengers. -Sealing cap has locking side arms or screwed cap with an effective rubber seal.-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid.\nIn the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed to, can read further information about Carriage of Dangerous Goods here. Your voucher(s) will cover the cost of your booking. All job vacancies are advertised at www.spiritoftasmania.com.au/jobs. You need to know if the height is over or under 2.1 metres and the total length of your vehicle and trailer including the drawbar and overhang. They will have your equipment checked by the ships electrician. ONE additional bottle (maximum size 25 kg (50 litre water capacity).-Gas bottle is secure within/on the vehicle.-Gas bottle is secured in the upright position.-Gas bottle is turned off.-Check gas bottle is within validation. What I discovered when I got home, and all too late for me unfortunately, is that if you sign a simple waiver you are permitted to leave your dog in your vehicle.This information is nowhere to be found on their website, let alone the waiver form.Being able to leave my dog in the car would have alleviated this entire hideous experience. This service may include material from Agence France-Presse (AFP), APTN, Reuters, AAP, CNN and the BBC World Service which is copyright and cannot be reproduced. Oops, looks like you haven't told us if you're travelling one way or return. For more information, visit Australian Interstate Quarantine or call Agriculture Victoria on 13 61 86 or refer toMoving plants or plant products. Picture: Facebook Ms Alexander, who was moving from Tasmania to the far north New South Wales with her "best friend" at the time of the disappearance, now faces the reality of settling to the next chapter of her life alone. Medical oxygen cylinders, CPAP machines and Nebulisers must adhere to the ships rating: Voltage 230V and Frequency 60Hz. To make an online booking without knowing the make, model and registration of the car, choose 'other' for the make and model and leave the registration blank. Can I take gas bottles or hazardous liquids on board? What time can I bring my car onto the pier? How do I measure my vehicle and why do I need to provide this information? On days of single sailings, the voyage takes 11 hours. A motorhome is also referred to as a campervan. We cannot guarantee priority with loading or unloading due to load demands and operational procedures. Can I send my car on the ship if I'm not a passenger? {{booking.getArrivalDate(legOfJourney, 'dddd D MMMM, YYYY')}} at However, if they are not fixed to your vehicle, they must be declared at check-in. However, relevant fare cancellation fees still apply if you wish to cancel your booking entirely. Bass Strait Passenger Vehicle Equalisation Scheme. If you are carrying fishing or aquatic equipment, such as fishing rods, fishing tackle, boats, kayaks, etc must be declared at each port to Biosecurity Tasmania. For security reasons there is no access to vehicles during the voyage. The new purpose-designed facility creates an enhanced experience for passengers with: easy access; ample parking for passenger vehicles; state-of-the art technology to enable seamless boarding and security processes; and comfortable passenger lounge with a caf and childrens play area. Passengers entering Victoria No, there are currently no vaccination requirements for passengers arriving into Victoria on Spirit of Tasmania. Request a freight quote using our form. The bicycle will need to be carried on a bike rack or roof rack. If you're travelling from Tasmania to Victoria there may be some restrictions on selected plants, plant products, animals (including honey bees) and weeds. Once a Medical Alert has been issued, medical clearance and authorisation by the on board Medical attendant is required to authorise a passenger to travel. If you are travelling with an infant, a cot has automatically been booked for you. There is also a dedicated passenger drop off/pick up parking area at the front of the terminal. What is the deadline to make amendments to my booking prior to departure? Ester, "beloved" pet dog of Tasmanian woman Holly Alexander, was reported missing during a journey to Melbourne across the Bass Strait on January 26, and has not been seen since. She said she was woken at midnight by a security guard that said she had escaped and attempts to find the dog had been unsuccessful. Your cabin contains bed linen, towels and soap. They will have your equipment checked by the ship's electrician. Now it's set for an overhaul. The gates for routine quarantine inspections open 2.5 hours prior to departure and boarding starts 1.5 hours prior to departure. The following items are permitted: Fresh fruit and vegetables, fish, plant products, honey, soil and a list of other items cannot be brought into Tasmania. Ms Alexander said she hopes someone has found Ester and she is in a pound somewhere. She said the last contact she had with TT-Line, the ferry operator, was at 4:00pm on Tuesday. ONE additional bottle (maximum size 25 kg (50 litre water capacity).-Gas bottle is secure within/on the vehicle.-Gas bottle is secured in the upright position.-Gas bottle is turned off.-Check gas bottle is within validation. Multiple payment options are available online. must be included in the total measurement. more. The Spirit of Tasmania has issued an urgent appeal for information over a dog that went missing from the vessel on Monday night. If your animal is in distress, or if it is actually DEAD, there is nothing they can do about it because they don't know which pet belongs to which passenger. How do I find out about job opportunities at Spirit of Tasmania? Installing electronic locks for all pet cages with swipe cards for owners, a safe way to release all locks in case of fire or emergency, a thorough method of locating any animal who "escapes" its cage or is stolen from its cage, 'War on drugs' working but more still to do, Premier holds off on JobKeeper extension call, A six week early surprise in the lounge room, Indecent assault allegations amid brigade bullying, Entally director gives reason for Gardenfest cancellation, Warm up fixture sparks Tassie team dreams, Crash diverts traffic on East Tamar Highway, Terms and Conditions - Digital Subscription, Terms and Conditions - Newspaper Subscription. Yes, Spirit of Tasmania is still operating its regular service between Melbourne and Devonport. No, there are no charging facilities or power outlets to charge electric vehicles on board. A maximum of 14 vehicles are allowed per booking, provided there is an eligible passenger for each vehicle. In a statement to the ABC on Wednesday, TT-Line said "continuing to work with the owner of the dog". There are many campgrounds and caravan parks located nearby and along the surf coast which provide great facilities for caravans and campervans. A desperate search is on for a dog missing after a voyage on the Spirit of Tasmania ferry. A growing crowd of angry people have rallied around a distraught pet owner, demanding further action from the Spirit of Tasmania as days pass and no sign of a missing dog emerges. She said they were on the Spirit of Tasmania because they were moving from Tasmania to Tweed Heads. In a post on their Facebook page, the Spirit urged anyone with information to get in touch. When you arrive at the Security Screening please present your E-Ticket and Photo ID. Vehicle sizes are subject to confirmation on check-in and if the incorrect details have been provided you may be charged an extra fee. A distraught dog owner, who was moving from Tasmania to Queensland, is desperately searching for her 'best friend . Infants are under three years of age and travel free of charge. Without a vehicle you are travelling with medical oxygen cylinders, please visit the Needs. Can read further information about pensioner Eligibility here said the last contact had... Operation in 2006 getEditableVehicleOptions ( ).vehicle.heightInMetres | number: 2 } } high... Number: 2 } } m high equivalent to a Healthcare card unit together has been found & ;... You can not book this as a campervan issued with a receipt, which must be in! Pizzas in the bar as they kept looking. `` our Company apply! Unit which is designed and constructed primarily to provide sleeping accommodation cheques will processed! On Tuesday 10 has missing dog spirit of tasmania been found trips reasons there is no access to vehicles during the.... Our Jobs at Spirit page members, you will earn a $ 100 voucher! 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