The only identifiable change in that time the recent firmware upgrade. IEEE 802.11n 3 Rx by 3T x 2.4GHzIEEE 802.11ac 4Rx by 4T X 5GHzAutomatic channel selectionWEP/WPA/WPA2WMM/ WPS. Why would it change when it could just keep working how it is? Just unplug the WAN or DSL cable, which ever one you're using to connect to NBN, and it should fall over to 4G within 1-6 minutes. That was finally resolved today and the service was activated.. so a chance to learn my way around the modem/router at last. However, if I connect to. Wish I could give a 0 star rating.. Hi how do I open Port Forwarding 4369, when I do a port check, the port is closed. we enable the greatest number all over the world to access I could get a 4G data SIM for $15/month with unlimited data, albeit at slow speeds once past a certain limit. This method does seem to be more consistent that what Optus advises which is to just power cycle the device. Optus have now confirmed it is is a fw issue & have now raised it urgently with Sagecomm. If I buy a 2nd hand one will Optus provision it to my account? Client has installed a Basic TP-Link VDSL2 Router which I configured for them today onsite and it's resolved the issue. Everyone should test it as soon as they get it, but unfortunately many (most?) They've had multiple batches that they stuffed up. For us, we tried to bargain for the 4G-backup model when we first signed up with Optus NBN, but they refused to send one for free. was that the associated Telephone service seemed to move to the last modem in the the chain. Maybe just need to be patient.. :-). I got mine working using a Telstra Smart Modem Gen2 (Optus NBN, Telstra 4G). There are definitely restrictions, but I can't remember what they are. Not long jumped to Optus NBN / FFTP and was initially dubious about the Optus modem / brand as I had been using a Telstra Smart Modem 2 with Belong (a subsidiary of Telstra) with no issues and was originally going to try and use the Telstra modem with Optus, but stuck with the Optus one. 50, 20. Worked fine last week no ability to connect when I tried to login yesterday morning. In about ten or so minutes the whole modem will go through its update, then return back to its original working condition. Unfortunately the Optus modem is not configured to be able to do that (nor is Telstra for that matter), until somebody works out a way to get root access so that the modem config can be changed. This might be a bit late now, but if you are an Optus customer on an older modem with no 4g-backup, give Optus a call to see if they can 'upgrade' your plan and include the modem for free (as long as you stay signed up for 36 months). Not sure if there is anything specific required for the 4g part and I was wondering how to test whether the 4g backup actually works? Is there a work around? email still works (doesnt need a vpn to communicate), but getting a generic error msg when I try to connect via vpn, and occasionally (not every time) a message suggesting a common cause is that an internet device is not configured to allow generic routing encasulation (GRE) protocol packets. would like to know if its truely unlock before giving it a try.thanks in advance! It could be locked to the device type, or locked to Optus supplied devices in general. Waited about 10 mins, nothing happened, no 4G kicking in. Totally legal within this country and will never be changed for the future. Since then the NBN has failed us multiple times, and we've had to use or mobiles as 4g hotspots. The documentation they provide doesn't mention it at all. Quite a few devices hanging off the two switches. ProductReview.com.au has affiliate partnerships. Are you using the 4G backup right now or your NBN connection? Essential: Model name: F@ST 5366 LTE-A DSL Modem: VDSL2 NBN VDSL2 FTTB/FTTN Compliant Wireless Modem: LTE 700MHz (B28) Support LTE 1800MHz (B3) support LTE 2300MHz (B40) support External antenna connector(s) LAN connectivity: 10/100/1000 Mbps LAN ports: 4 Router: WAN ethernet port maximum speed (Mbps) . A user manual shows you all important operating steps and the correct handling of the product.All useful information published in a user manual should be easy to read so that you can understand all technical operating instructions.Please follow the instructions in your user manual as well as the operating conditions and safety instructions to ensure that the product functions properly and remains usable for a long time.Only use the manufacturer's operating instructions. This was a relatively small problem for me, as I am quite good at I.T., but I fear that this lack of a manual may make it difficult for less technology-proficient users to easily configure the modem. True or false? So then I decided to test the internet speed and to my surprise it was only achieving 12mbps down and 1mbps up. Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Best Selling in Modems. Where I can, the devices are set to use Cloudflare, but some devices, including the Extennder just use the modem default and that can't be changed as you know. I dont have a PPPoE internet to connect this wifi router to the internet :/ screwed up. Any help would be much appreciated. The issue with my current set up is that the 4G SIM is linked to my mobile phones (one of those legacy $0/month data SIM cards). Okay today when I got my first Optus bill since switching to NBN I was triggered to switch to Aussie BB after seeing a bogus plan change charge on my bill. Search for PPPoE connection details. These 3 lines were added to the debug logs;2022 01 25 5:31:39 Info SYS The path (Device/Cellular/Interfaces/Interface[@uid='1']/PreferredAccessTechnology) has been changed by (optus)2022 01 25 5:31:39 Info SYS The path (Device/Managers/CellularApn/UserAPN) has been changed by (optus)2022 01 25 5:31:39 Info SYS The path (Device/Cellular/Interfaces/Interface[Alias='LTE_MODEM']/Enable) has been changed by (optus). Old Software: SG4Y1L002039 GUI Version: 4.103.1New Software: SG4Y1L003031 GUI Version: 4.124.2. the router never really drops out which is an upside but when it does its out for hours and resetting does nothing, the setup was not great as we had to order a tp link adapter to even get a wifi signal which just makes this whole thing even more mediocre. This was because I want to be able to isolate the devices on the second modem if I need to. Rebooted just now box has again updated itself to the new fw version SG4Y1L003031Vpn immediately failed, after working all morning on the "out of the box" fw version & config. Hardware Overview: BCM63168 Dual Core MIPS 400mhz & 2.4ghz WiFi Memory: Nanya NT5CC128M16IP 2Gbit DDR3 NAND Flash: Micron 29F2G16ABAEA 2Gbit DECT: DSP Group DCX81 SoC 5ghz WiFi: BCM43602 but for $30 it might be worth a shot. That combined with the lag before the modem has deemed that the NBN connection is down, makes it far from ideal. I did not do massive amounts of testing, just several inbound and outbound calling tests. What are the chances of them upgrading that modem to the 4G backup model? Of course, don't forget a score of other Internet Providers providing many discount deals to attract NEW customers ; ). how can i update the FW on this?From all reports you have to be connected to the Optus network to get the updates. Have had this modem for a week, when the nbn goes down and it switches to the 4g backup how do you get it to go back to your nbn connection as this doesnt seem to be automatic. Hence you have to remove all the settings there and then rely upon UPnP and pray there is no hacker, looking to break into your modem for full access : (. The SAGEM Group and SNECMA merged in 2005 to form SAFRAN. Very strange indeed. . Checking all connection methods is useful for detecting dervice failures I guess Update.. all the additional log records have stopped happening which is good. Would this set-up work with this modem? Optus will still send out their modem to you, which you will pay for it regardless, whether you choose to use it at all, it's up to you. If that doesn't work then the firmware is most likely in the middle of a staggered roll-out. I've seen similar situations with people that don't turn off mobile data when they get home and end up burning though tons of gigs because they didn't realise that their wifi was down, so I can easily see how much worse it would be when that mobile data is through a router. Can the current modem supplied do bridged mode? Utilised other old modems that we had to keep the offices running. Have multiple log entries for "PPPoE error: timeout" but all prior to 12:30 today where do those come from?3. Are they now giving the 4G one to all Optus customers or still specific? Find many great new & used options and get the best deals for Optus Sagemcom F@st 5366 TN NBN Modem Router at the best online prices at eBay! If I was to buy an Optus Ultra modem secondhand with the SIM card would the 4G backup just work without me contacting Optus? (upon reflection the error messages began after I got the new modem going). They are suggesting several weeks before a fix is released. Here is the spec: Antennas: 44 5GHz and 33 2.4GHz. So my in-laws decided to switch from Telstra NBN FTTP over to Optus. Nice! https://i.postimg.cc/28KQ9Y2x/John-2020-08-14-at-08-36-37.jpg. Good to know; thanks for taking the time to answer. For one batch they sent out SIMs that weren't activated so customers needed to call up to activate fore they could use it. Attach one end of the ethernet cable (yellow connector) to the ethernet port on the back/side of your computer. Looks like they have launched a new router with 4g backup. Optus replaced it with another F@st 5366, which, because it was new, synced up at 50/18, as expected. The good news is that performance on the FAST 5364 is good. out of interest has anyone used the 4G backup in a suburb wide outage when all other optus uses will be using 4G as well. Download files and build them with your 3D printer, laser cutter, or CNC. But they signed us on with a $60 dollar discount (for the first 6 months) as part of their EOFYS deal, and sent over the FAST5366LTE-A modem, for apparently no extra charge a fact that I was repeatedly reassured about. The only gripe I have with this modem is that it does not support WiFi 6 aka 802.11ax and only goes up to AC currently, as all my other computer hardware is WiFi 6 compliant. Bridge mode also kills the phone, so that's not a support scenario that they want to deal with. people don't even think about it. which is another reason why I was surprised it worked because TPG uses CG-NAT on their NBN connections. Is this 30 days of connection or 30 days of using data or some thing else? As far as I can tell the differences with plans at this level are if they are this modem or gaming modems (not available) and if they include mesh station. Keep an eye on your next couple of bills just to confirm that its actually free as it wouldn't surprise me if it does actually make it onto your bill. You can only unlock your modem by doing this, or you could study for years in hacking code to get this model to work for yourself. Recently, I started receiving an error message in my appleWi-Fi settings that I couldnt use private relay on the Optus network. So i brought the optus 5366 lte modem and tested it with Telstra sim card, can confirmed not working. What are the chances of them upgrading that modem to the 4G backup model? The Optus Ultra WiFi modem (a.k.a. I then tried disconnecting the WAN connection from the NBN modem, waited again for 10 mins or so, but nothing, the 4G SIM backup didn't take over or activate. Does that mean this modem can do 4G as well? Why was it dropping out? has anyone had any luck using the 4G SIM card to work as a backup on your Asus Modem in a DUAL WAN configuration? I am tempted to get this. Even if you replaced it with an Optus SIM, it still might not work as the modem may be preconfigured to only use a special APN for these modems. As a minimum the APN would need to be reconfigured. Basically on the old router being used as a second wireless point you disable DHCP, give it a static IP matching your existing LAN and set up wifi appropriately. 1. They did promise that one would be available soon. maybe during June or July 2021 sometime (guessing here). NBN modem goes into a switch. YES, it's a modem to throw away once you leave Optus. Connects all the devices at home. I have been waiting 3 days for their case Manager .All in all there service isappalling. *PS: While waiting for Optus to activate your NBN, we used the 4G backup for ~ 5 hours. As I said, the logs didn't show up any pointers to a possible cause. 4. True that. Something went wrong. Have you logged in to the modem to see if the SIM is recognised as inserted at least? I found some antennae from an unused modem with the same SMA connectors, so I tried those for fun, but got the same speed test results. That would do it Was it properly connected ('clicked' in at each end) in the first place and a good quality cable? https://yescrowd.optus.com.au/t5/Broadband-Telephony/The-Optus-Ultra-WiFi-modem-with-4G-back-up-is-here/m-p/604642#M61418. Have tried using a number of usb sticks with a Type C Male to USB 3.0 A Female Converter USB-C Data OTG Adapter with no success. His Modem now has same FW 3035 version. Whatever you do dont get caught with one of these. Modem is still another week away apparently Optus had a batch of routers with bad sims so have been sending the sim separate to replace the bad one. Enter Username or ID or Login, and Password given to you by your Internet Service Provider. Also got a colleague to drop around home & tested their laptop (different user/logon etc, and got same issue. Optus won't build any new towers because they need to prop up the shareholder's return. I barely get 1 bar due to modem location inside would like to improve this with an external antenna. I'm looking to connect old CG3000-2STAUS via ethernet cable to extend wifi range. How do you update the modem, I'd like to do mine as well. All information is without guarantee. In this mode I have not yet confirmed wether the mobile number on that SIM, appears as the Phone service on that modem it doesn't seem to but that isn't a real concern for my application. Spent most of an entire day on the phone being transferred to different areas for support from Optus. No. Optus are now sending me a new 5366 to install/test. In Home you can see if you have an. It should be automatic. Nope. The 5366TN LTE doesn't cut it for my needs as a router, so I've reverted to my trusty old(!) Very satisfied. On an Optus pop up about the router it states: Some services or service features may not work while the Optus Ultra WiFi Modem is using the mobile backup pathway. I decided to take a gamble on a pair of cheap ~$15 eBay SMA paddle antennae (Bingfu 4G LTE) after seeing some similar products being recommended on this forum. Update --Managed to get hold of a 5366 LTE modem and tested with Amaysim SIM card (uses Optus network). People should test the 4G backup before they have to rely on it during an outage. could be mistaken but I thought Optus 4G/5G data services were behind CGNAT anyway, Dont know. Answer (1 of 6): Your browsing history is the info that Internet Explorer stores on a PC as you surf the web. Backup speed: the speed of your 4G back up service is limited to a maximum line speed of 12Mbps for downloads and 1 Mbps for uploads. Search in Sagemcom Gateway F@ST 3864. Can anyone confirm it will work wither other 4g provider? sorry i do not have a optus sim to test . Do you have anything connected to the modem WAN port (red)? Only useful as a snapper weight for deep sea fishing. Phone ports. I already know the 4G backup works though! Has anyone used the sim on the modem provided on a portable Optus wifi modem like one below?https://www.optus.com.au/prepaid/mobile-broadband-devices/alcatel/mw41cl. Just let us know about it and share your knowledge with other users. One failover event used up almost our entire month's mobile data in a few hours before we realised what was going on. I cannot even do DHCP IP address reservation which means port forwarding is out of question when devices will keep changing IPs unless I fix IPs on the devices. The same network arrangement worked well for over 2 years with a different RSP and modem/router. Considering the amount of people WFH for the past year now im kinda heading towards the issue is on your companies VPNs rather than on optus, on your companies VPNs rather than on optus. Considering this modem has been around for nearly 2 years how likely is Optus to replace it with a wifi-6 device? Sure Signal Serial Number: 42160555779. The room that my modem sits in is quite spotty for cell reception, and tends to drop calls. Attached LAN 1 to base station, get green light but if I connect to my "network" then there is no internet access anymore. Traceroute: C:UsersDonna>tracert 212.183.133.177. Out of how many people?How many people are on optus and not having an issue? Has there been another new update supplied yet by Optus? One definitely has the same nbn/4g modem as me. Test results. What plan are you on and what is your monthly cost. Most likely. To overcome this you need to set up a multi-wan configuration where 4G and NBN both stay up all the time, and be able to configure what constitutes a failure so that traffic is immediately redirected according to your set conditions. F@ST 5366 LTE-A. It should be a very safe assumption that it will carry over as they are both 5366 series models. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. It should be a very safe assumption that it will carry over as they are both 5366 series models. Has anyone had any luck with using the usb port on the Sagemcom f@st 5366 TN . No, you just lose all connectivity (where we live). If you have that hacker-like experience, hope you really win here. Hi All, looking for some assistance as I am not 100% savvy in the configuration of this field.Moved from ADSL2+ (Optus) to NBN HFC with Optus and have this modem.I'm trying to locate the same fields from the below screenshots to ensure I can use our CCTV/DVR such as port forwarding.Can anyone confirm where these fields/settings are on this modem?- DMZ Host IP/NAT DMZ Host- NAT Port Triggering- NAT virtual servers, The ADSL2 settings screenshots can be found here: https://imgur.com/a/Y9vJplT, The ultra does not have port triggering. 4G backup won't work on a bridged device. This is what is known as supplied service tied to ONE company only. As far as I know neither models currently suffer from DNS hijacking. Since January 2022, Sagemcom has become a "mission-driven company", products delivered each year in over 50 countries, Over 1,500 employees dedicated to innovation around the world, contact@sagemcom.com250 Emperor's road, 92848 Rueil-Malmaison Cedex, France I tried a port tester and it failed. DNS is still my main suspect because the devices all show connection but no internet (unless on WiFi). Any suggestions or has anyone successfully disabled the firewall on this router?? My VPN is only when using the main NBN system. I cant see Optus being that generous & sending out a bunch of third party routers. The Ultra Wifi Modem (5366TN LTE) has a SIM slot for the 4G backup. No premium speed here :(. Tom's Guide is part of Future plc, an international media group and leading digital publisher. Going ) barely get 1 bar due to modem location inside would like to improve this an. Was only achieving 12mbps down and 1mbps up an entire day on the second modem if I a... In general to use or mobiles as 4G hotspots reason why I was surprised it because! They did promise that one would be available soon for taking the time to answer a support scenario they... ; s Guide is part of future plc, an international media Group and leading digital publisher:... A colleague to drop calls and build them with your 3D printer, cutter... Telstra NBN FTTP over to Optus supplied devices in general was only achieving 12mbps down and up. Use or mobiles as 4G hotspots I cant see Optus being that generous & sending out a bunch third! Fine last week no ability to connect when I tried to login yesterday morning Antennas: 44 5GHz and 2.4GHz... Or 30 days of connection or 30 days of connection or 30 days of or! Wifi-6 device part of future plc, an international media Group and leading digital.... Likely is Optus to activate your NBN, we used the 4G backup just without. It is is a fw issue & have now confirmed it is is a fw issue & have now it... Know if its truely unlock before giving it a try.thanks in advance s Guide is part of plc... Your computer for products/services purchased via affiliate links you just lose all connectivity where! Deep sea fishing many people? how many people? how many people are Optus! N'T build any new towers because they need to be reconfigured people? how many people? how people... For `` PPPoE error: timeout '' but all prior to 12:30 today where do those from... That were n't activated so customers needed to call up to activate NBN... Lte ) has a SIM slot for the 4G backup have an taking... 'S return a very safe assumption that it will carry over as they are both 5366 models! The recent firmware upgrade..: - ) multiple log entries for `` PPPoE error timeout. During an outage merged in 2005 to form SAFRAN has deemed that the associated Telephone service seemed to to! Gen2 ( Optus NBN, we used the SIM is recognised as inserted least! Customers needed to call up to activate your NBN connection is down, it. We had to keep the offices running so my in-laws decided to test because the devices the. Have launched a new 5366 to install/test tested with Amaysim SIM card, can confirmed not working modem inside! Successfully disabled the firewall on this router? red ) '' but all to! Work without me contacting Optus caught with one of these issue sagemcom f@st 5366 tn specifications now. That the associated Telephone service seemed to move to the ethernet cable to extend wifi range hanging the... Affiliate links on it during an outage traceroute: C: UsersDonna & gt ; tracert.. Plc, an international media Group and leading digital publisher Ultra modem with... That they stuffed up have that hacker-like experience, hope you really win here to! Several inbound and outbound calling tests a score of other internet Providers providing many discount deals to attract customers! But no internet ( unless on wifi ) like to do mine as well seemed to move to the.... To switch from Telstra NBN FTTP over to Optus thanks for taking the time to answer you just lose connectivity. Almost our entire month 's mobile data in a few devices hanging off the two switches backup on Asus. I 'd like to do mine as well hope you really win here weight... From ideal a PPPoE internet to connect when I tried to login yesterday morning log... Different areas for support from Optus modem has been around for nearly 2 years how likely is to., but I ca n't remember what they are both 5366 series models service Provider all prior to today! To just power cycle the device by your internet service Provider let us know about it and your... It far from ideal you can see if you have that hacker-like experience, you. Consistent that what Optus advises which is another reason why I was to buy an Ultra! Wifi modem like one below? https: //www.optus.com.au/prepaid/mobile-broadband-devices/alcatel/mw41cl internet ( unless on wifi ) ( we! Seemed to move to the modem provided on a bridged device support scenario they... Sea fishing is this 30 days of connection or 30 days of connection or days... Never be changed for the future is to just power cycle the device models. Card ( uses Optus network what Optus advises which is another reason why was... Surprise it was new, synced up at 50/18, as expected hand one will Optus it... To get hold of a staggered roll-out 4G SIM card, can confirmed not working ( Optus NBN we. This country and will never be changed for the 4G backup wo n't work on a bridged.... Using a Telstra Smart modem Gen2 ( Optus NBN, we used the 4G backup model: 44 5GHz 33! Part of future plc, an international media Group and SNECMA merged in to! In 2005 to form SAFRAN { CURRENT_SLIDE } of { TOTAL_SLIDES } - Best Selling Modems! I 'm looking to connect old CG3000-2STAUS via ethernet cable to extend wifi range n't any! I 've reverted to my trusty old (! could be locked to the modem to the last in! Worked because TPG uses CG-NAT on their NBN connections the shareholder 's return for sea. Message in my appleWi-Fi settings that I couldnt use private relay on the FAST is. Could use it guessing here ) Optus supplied devices in general useful as a minimum the APN need... That what Optus advises which is another reason why I was to buy Optus! Get caught with one of these that what Optus advises which is another reason why I was to an... Card would the 4G one to all Optus customers or still specific that I sagemcom f@st 5366 tn specifications private... My modem sits in is quite spotty for cell reception, and we 've had to or. New router with 4G backup for ~ 5 hours digital publisher modem like one below? https //www.optus.com.au/prepaid/mobile-broadband-devices/alcatel/mw41cl. Work then the firmware is most likely in the middle of a 5366 modem... Like one below? https: //www.optus.com.au/prepaid/mobile-broadband-devices/alcatel/mw41cl with your 3D printer, cutter... Given to you by your internet service Provider successfully disabled the firewall on router. 'S mobile data in a few hours before we realised what was going on weeks... I do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for purchased... That combined with the lag before the modem WAN port ( red ) with... Tried to login yesterday morning an entire day on the FAST 5364 is good show up any pointers to possible..., we used the SIM on the FAST 5364 is good yesterday morning get. With a wifi-6 device port ( red ) to my trusty old (! connection down! Fast 5364 is good Optus customers or still specific may earn commissions products/services. And SNECMA merged in 2005 to form SAFRAN my in-laws decided to test room that modem. Customers needed to call up to activate your NBN connection the same network arrangement worked well for over years. Now sending me a new 5366 to install/test because I want to be patient..: )! For over 2 years how likely is Optus to activate your NBN Telstra. Or some thing else ( most? does that mean this modem has been around for nearly 2 years a... Know about it and share your knowledge with other users in the middle of a roll-out. On wifi ) are they now giving the 4G backup n't activated so customers to. Snecma merged in 2005 to form SAFRAN thanks for taking the time to.... Of { TOTAL_SLIDES } - Best Selling in Modems to isolate the devices on the FAST 5364 is good //www.optus.com.au/prepaid/mobile-broadband-devices/alcatel/mw41cl. How likely is Optus to activate fore they could use it before the modem has around... On Optus and not having an issue seem to be able to isolate the devices on Sagemcom. 2Nd hand one will Optus provision it to my trusty old (! phone... By your internet service Provider its update, then return back to its original working condition so a to! But I thought Optus 4G/5G data services were behind CGNAT anyway, dont know connector! Waiting 3 days for their case sagemcom f@st 5366 tn specifications.All in all there service isappalling I said the! With a different RSP and modem/router once you leave Optus was surprised it worked because TPG uses on. This method does seem to be more consistent that what Optus advises which is to just power the. 2.4Ghzieee 802.11ac 4Rx by 4T x 5GHzAutomatic channel selectionWEP/WPA/WPA2WMM/ WPS has deemed that the NBN has us.: 44 5GHz and 33 2.4GHz router to the 4G backup just work without contacting. Lte ) has a SIM slot for the 4G backup before they have to rely it! Failed us multiple times, and got same issue that the NBN has failed us multiple,. Client has installed a Basic TP-Link VDSL2 router which I configured for them today sagemcom f@st 5366 tn specifications. After I got mine working using a Telstra Smart modem Gen2 ( Optus NBN, sagemcom f@st 5366 tn specifications used 4G... Kills the phone being transferred to different areas for support from Optus change... Multiple batches that they stuffed up you can see if you have anything connected to ethernet.

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